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FAQ

I am local, can I try the clothing on before purchasing?

Yes, we would love for you to stop in and try the clothing on.  We do have to require that you still purchase the online clothing on the website. We can help you do that on your phone or on a store computer.

Can I get a custom order?

Yes! We would love to do a custom order for you. We operate a custom print shop and will gladly customize items for you! We print thousands of shirts per month. We do items for family outings, single shirts for an event, company shirts & polos, team shirts, fundraising items, etc. The options are endless!

Please send an inquiry email to imprintsjustforyou@yahoo.com. Or email our Sales Consultant, Lisa, at lisajustforyou@yahoo.com.

 

How do I know what size to order?

In the description below each item we give a suggested size up, size down, true to size, or other information that may help in choosing a size. If you have further questions on the fit of an item, please contact us at receptionjfy@yahoo.com.  Be sure to include item information along with your question. 

 

How can I become eligible for Free Shipping?

Add $50 worth of merchandise (before tax) and you qualify for free shipping. Enter the code FREE SHIP at checkout after you enter your payment information.

How do I make a return?

If you need to return an item, please please contact us within 14 days of order receipt by accessing your account and bringing up your current order.  On the right side of the order form you will see a link Return Items?. You will need to click the link and fill out the return information.   You will receive a return authorization email with instructions for returning/replacing your item.  

ITEMS CANNOT BE RETURNED WHEN THEY ARE CLEARANCE/SALE ITEMS OR DISCOUNT USED IS 30% OR GREATER. 

How do I exchange an item?

If you wish to exchange an item, follow the steps above for returning an item.

Do I have to pay for return shipping?

Yes. Shipping charges are non-refundable, unless you are returning a damaged item or an item shipped to you in error. Under those circumstances we will reimburse shipping or send a shipping label to you.

How long does it take to get a refund?

Once your return authorization is confirmed, you can send your package to us. Please allow 4 weeks for your refund.  In most cases it will be received in less time. Allow 3-10 days for package to reach us, 3-5 days for package to be processed and refund made to your card, then 3-10 days for card company to process your refund. 

I am local, can I pick up my order in-store?

At checkout please select Store Pick-Up. You are able to select either Pick Up at Just For You in Dyersville or Pick Up at The Markket in Edgewood.

Can I use my Just For You Gift Card online?

Currently, we are unable to accept Just For You Gift Cards as a form of payment online. They may only be used in-store.  In the upcoming future we will be offering an "Online Gift Card" that will be specifically for online purchases. 

 Do you offer expedited shipping?

At this time our items are all shipped USPS regular mail.  Please email us if you need something quickly and we will try to accomodate you.